Job Description

Recruiting/HR Coordinator

Gratitude Homecare of New Jersey is a locally-owned and operated home care agency. We are a company of dedicated professionals who provide high-quality services to our clients in their own homes. Our goal is to make life easier for each and every person we serve. We are growing, and we are looking for compassionate, and dedicated people to join our team! Benefits include 401k with matching, paid time off, and health insurance.

Job Summary:

The recruiting/HR coordinator is an essential role in any home care company. The coordinator is responsible for taking new applicants and managing all field staff records, in compliance with state and accrediting body standards. Responsibilities also include orienting new staff and scheduling backup as needed. Paid on call responsibilities at a minimum of once weekly and one weekend per month. The in office schedule is Monday-Friday 10am-6pm. Must have homecare experience.

Qualifications:

• High school graduate (or equivalent)
• 1 year recent experience as a recruiting/HR coordinator in a home care or other healthcare related field
• Ability to multi-task and a propensity for working with and helping people
• Must have a criminal background check

Responsibilities:

• Takes incoming applications without delay
• Actively works to encourage departmental growth (networking)
• Cooperates with scheduling manager regarding investigation of patient complaints/concerns
• Remains calm, non-defensive and helpful in finding appropriate resolution
• Cooperates with executive director regarding new processes developed to improve workflow and efficiency
• Files/uploads all incoming documents timely and efficiently keeping all HIPAA information secured
• Reports paras who service patients outside the scheduled times without notification of the office
• Receives and follows up on calls received from answering services each morning
• Takes and gives report from/to on-call staff members each morning
• Reports all complaints and/or problems related to off hour issues (answering service) or on-call
• Participates in the QA committee process as requested
• Runs weekly orientations for all newly hired CHHAs and CNAs
• Cooperates with scheduling manager regarding projects as designated by the administrator to improve internal scheduling processes
• Other duties as assigned
• Opens all CHHA applications within 48 hours of receipt
• Reviews para paperwork at the end of every week for accuracy and completeness so that all medical records are intact and up to date
• Enforces the HCSF's disciplinary process without prejudice or discrimination
• Understands that the fiscal and clinical management of each case is directly linked to the success of his/her office. Assures that visits are not done that cannot be billed (authorizations are current and accurately serviced)
• Notifies the HCSF of emergencies, sickness, and other imminent occurrences that may affect the patient caseload as quickly as possible relative to the event's occurrence
• Submits written time requests 2 weeks or more in advance of planned time off

Functional abilities: Is able to carry bundles upstairs weighing up to 10 pounds. Must be able to stoop and bend. Must be able to hear and effectively communicate in English. SPECIAL SKILLS/CERTIFICATIONS REQUIRED: None. SPECIAL EQUIPMENT TO BE OPERATED: Computer, office equipment (phone, fax, copier, tablet, etc). SPECIAL EMPLOYER POLICIES OR LIMITATIONS TO BE REQUIRED: None. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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