Job Description

Fitness Center Coach (Cross Island YMCA)

Part-Time / Regular
$17.50 Hourly

The YMCA of Greater New York is here for all New Yorkers to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The Cross Island YMCA is seeking a Fitness Center Coach who will oversee fitness areas and provide outstanding hospitality to ensure a positive and safe user experience.

Key Responsibilities:

• Provide orientation and instruction on proper usage of fitness equipment to adult and teen members.
• Provide outstanding hospitality to all members and guests. Outstanding hospitality is acting as a proactive agent by initiating a professional relationship with members regarding their needs, concerns, and questions, and acting as an agent to accommodate those needs/concerns.
• Assist members in effectively utilizing fitness equipment.
• Understand the basic fitness principles and be aware of current fitness programs and trends.
• Monitor fitness areas to ensure compliance with YMCA policies and procedures.
• Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
• Perform equipment inspections and report results to the supervisor.
• Maintain cleanliness and order in the fitness center.
• Obtain shift coverage when unable to report to work.
• Make phone calls to members as needed.
• Maintain required certifications, which are tracked in Club Connect.
• Actively participate in training sessions and designated meetings.
• Have a thorough knowledge of branch emergency procedures and take appropriate action in emergency situations.
• Support community and promotional special events as needed.

Desired Skills & Experience:

• High School Diploma or equivalent desirable.
• Minimum age 18 years old.
• Experience working in a health and fitness environment.
• Current adult CPR/First Aid certifications.
• Knowledge of Orientation to Healthy Living at the Y.
• Knowledge of Principles of Member Health & Wellness, Foundations of Listen First, and Foundations of Strength and Conditioning.
• Excellent customer service skills.
• Must attend the YMCA hospitality training within ninety (90) days of hire.

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual's employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

If you would like to be a member of our dynamic team, please complete our online application and submit your rsum and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.

Job ID: req2823

Employment Type: Part-Time / Regular

Location: Cross Island YMCA, Queens, NY

Equal Opportunity Employer Drugfree Workplace

Auxiliary aids and services are available upon request to individuals with disabilities

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